FAQs
Welcome to our Help Center. Take a look at some of the most common questions we’ve received from our customers. If you can’t find the answers you’re looking for, let us know via Instagram @thevintagesouq and we will get back to you in no time.
How to buy? 🛒
Scroll our websites > Find your favourite pieces > Add to cart > Screenshot your cart > DM us on Instagram @thevintagesouq
We will provide Shopee link for you to make RM15 payment for free postage. Then, we will provide you an account number for you to make payment for the balance. For example, if the total purchase you made was RM60, then you have to pay RM15 on Shopee for you to get free shipping, and another RM45 via online banking. Ask us on IG for further details 🤍
How much is your shipping fee? 🚚
Normal shipping fee via PosLaju, J&T Express and NinjaVan are RM9. But, since we love free shipping; hence, we always try to get free shipping for you! Make payment via Shopee to get free shipping 🤍
Will you restock the same design that I loved but already sold out? 🧺
So sorry, my Dear. The Vintage Souq is only selling premium thrifted clothes. Hence, every design, pattern, size and colour are limited edition. One design, one size, one colour. Make sure to grab 'em fast before your favs gone 🤍